2025 Training and Quality GVPTP

Philip Morris International(1 year ago)

Quezon City, PhilippinesOnsiteFull TimeTrainee$38,796 - $53,393 (estimated)Quality

About this role

The Quality Evaluator monitors and assesses inbound and outbound customer interactions (calls, chat, email) to ensure accuracy and adherence to established quality standards. The role analyzes evaluation results and provides insights to improve program performance and reporting to business stakeholders. It supports calibration and quality assurance activities to maintain consistent scoring and program knowledge.

View Original Listing

Required Skills

Quality Monitoring
Call Evaluation
Audit
Reporting
Communication
Calibration
Microsoft Office
Multitasking
Detail Oriented

Qualifications

Bachelor's Degree

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

View more jobs at Philip Morris International →