Bill Gosling Outsourcing
The Quality Consultant at Bill Gosling Outsourcing evaluates and audits customer interactions (telephone, email, and chat) against client-specific guidelines to ensure high quality and minimal variance. The role documents findings in an evaluation tool, provides feedback to support agent development, and participates in calibration and training to maintain consistent scoring and knowledge.
Discover tailored outsourcing solutions with Bill Gosling Outsourcing, from BPO services to accounts receivable management, CX, and contact center solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bill Gosling Outsourcing.
Bill Gosling Outsourcing didn’t post a salary, so this is our estimate from similar listings.
Canadian Outsourcing Firm Bill Gosling Outsourcing Acquires Indian BPO MattsenKumar, Broadens Global Capabilities
Apr 14, 2023