OpenTable

Account Manager, Central Queue

OpenTable(11 days ago)

HybridFull TimeMedior$48,100 - $53,280Customer Success
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About this role

The Account Manager CQ at OpenTable is responsible for managing the overall health and engagement of a large segment of restaurant customers, helping them adopt OpenTable to increase reservation availability and reduce churn. The role interacts with customers remotely via phone, email, and webinars and is part of a global team within Booking Holdings. This is a hybrid role requiring in-office presence two days per week.

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Required Skills

  • Account Management
  • Consultative Selling
  • Restaurant Operations
  • Presentation
  • Training
  • Data Analysis
  • Communication
  • Influencing
  • CRM
  • Time Management

+3 more

Qualifications

  • University Degree
OpenTable

About OpenTable

opentable.com

OpenTable is an online restaurant discovery and reservation platform that lets diners book tables in real time, read fellow diners’ reviews, and earn points toward future meals. For restaurants it provides reservation and guest-management tools to optimize seating, bookings, and front-of-house operations. The service is available globally via web and mobile apps and covers a wide range of dining options from casual to fine dining. Diners use OpenTable for convenience and rewards; restaurants use it to increase covers and streamline operations.

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