Agent Experience Manager
Compass(8 days ago)
About this role
An Agent Experience Manager (AEM) at Compass is the primary point of contact for agents when they join the company and serves as their ongoing account manager. The role focuses on ensuring agents have a positive, productive experience with Compass’s platform and services and fostering agent engagement within the office. This is an in-office position based in The Woodlands/Houston, TX.
Required Skills
- Customer Service
- Account Management
- Onboarding
- Training
- Marketing
- Relationship Building
- Salesforce
- Zendesk
- Communication
- Mentoring
About Compass
compass.comCompass is a real estate technology company and brokerage that helps people buy, sell, and rent homes and apartments by connecting them with local agents. It combines a network of local real estate professionals with proprietary search, marketing, pricing, and data tools to streamline listings, property discovery, and transactions. Operating across dozens of U.S. markets, Compass emphasizes tech-enabled service and agent support to make property moves faster, more informed, and more efficient.
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