AI Customer Support Jr/Ssr
Darwin AI(4 months ago)
About this role
An AI Special Forces Specialist on the Customer Service team provides frontline technical and customer support for AI agents, focusing on fast, high-quality issue resolution and integrations with external systems. The role supports client satisfaction and retention by coordinating with Product, Engineering, Onboarding, and Customer Success teams and by contributing to product improvements and documentation. It is suited to someone passionate about AI, technology, and customer-focused problem solving.
Required Skills
- Customer Support
- Technical Support
- Troubleshooting
- API Integrations
- JSON
- Python
- AI Configuration
- Process Automation
- Documentation
+4 more
About Darwin AI
getdarwin.aiDarwin AI is a technology company focused on optimizing processes for small and medium-sized enterprises (SMEs) through personalized artificial intelligence solutions. Their platform aims to reduce costs and enhance efficiency in critical areas such as sales and customer service. By leveraging advanced AI technologies, Darwin AI empowers businesses to optimize their operations and improve overall performance.
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