AI Engagement Manager

Builder.io(1 month ago)

RemoteFull TimeSenior$150,000 - $225,000Customer Success

About this role

The AI Engagement Manager partners with strategic enterprise customers to drive adoption, scale, and business value from the Builder.io platform. This hands-on, customer-first role sits between customer success and product, translating customer goals into measurable outcomes while shaping product and implementation approaches. The manager collaborates closely with engineering, product, and sales to guide change management and ensure sustained usage of AI-enabled workflows.

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Required Skills

Customer Success
Post-Sale Ownership
Adoption Management
Change Management
Technical Onboarding
AI Fluency
Web Development
APIs
Developer Tools
Stakeholder Alignment

+5 more

About Builder.io

builder.io

Builder is an AI-powered visual development platform that helps teams generate, iterate, and optimize web and mobile experiences quickly. It combines a drag-and-drop visual editor and headless CMS with developer-friendly SDKs (React, Next.js, Vue, Shopify, etc.), letting designers build pages and components while engineers keep control of code and integrations. Builder also offers personalization, A/B testing, content scheduling, and performance-focused delivery to ship optimized experiences at scale. Companies use it to accelerate front-end delivery, unify content and commerce, and reduce engineering bottlenecks for routine design changes.