Oscar Health

Analyst II, Workforce Management

Oscar Health(1 month ago)

HybridFull TimeMedior$63,200 - $82,950Clinical Operations
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About this role

The Workforce Management Analyst on the Clinical Operations team at Oscar supports operational effectiveness by aligning staffing and resources with daily demand and KPI targets. The role operates within a hybrid NYC-based schedule and reports to the Director of Clinical Operations. It contributes to improving organizational efficiency through data-informed analysis and operational coordination.

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Required Skills

  • Real-Time Monitoring
  • Staffing
  • Scheduling
  • Capacity Planning
  • Data Analysis
  • Excel
  • WFM Tools
  • Root Cause
  • Queue Management
  • Decision Making

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Oscar Health

About Oscar Health

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Oscar Health is a technology-driven health insurance company offering individual, family, and Medicare plans in select U.S. markets. It pairs insurance coverage with consumer-focused digital tools — a mobile app, telemedicine, and dedicated care teams — to simplify enrollment, care navigation, and claims management. Using data and provider partnerships, Oscar emphasizes preventive care, personalized support, and greater cost transparency for members.

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