Tamara

Workforce Analyst

Tamara

2 months ago
Cairo, Egypt
Hybrid
Full Time
Medior
0 applicants
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Tamara
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About this role

The Workforce Analyst will support the Customer Experience team by building shift schedules, monitoring adherence, and managing real-time staffing to meet SLA targets. The role requires analyzing trends, forecasting demand, and optimizing resource allocation across lines of business. The analyst will also produce utilization and headcount reports and coordinate with operations and network teams to minimize service disruption.

Skills

Tamara

About Tamara

tamara.co

Tamara is a Buy Now, Pay Later fintech that lets customers split purchases into flexible plans of up to 24 months. It powers payments at thousands of online and in‑store merchants across the GCC, emphasizing no late fees and 100% Shariah compliance. Tamara offers a consumer app and merchant integrations to add checkout financing and boost conversion with multiple local payment methods.

About Tamara

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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