Associate Account Manager - SB Italy

Trustpilot (3 days ago)

Copenhagen, DenmarkOnsiteFull TimeJunior$61,726 - $82,881 (estimated)Customer Success

About this role

Trustpilot is seeking an Associate Account Manager to oversee a portfolio of small business customers in the Italian market. The role focuses on ensuring customer retention, growth, and product adoption through structured processes and customer engagement. It provides an entry point into account management with opportunities for professional development.

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Required Skills

Customer Success
CRM
Renewals
Cross Selling
Upselling
Relationship Building
Communication
Data Management
Onboarding
Product Knowledge

About Trustpilot

trustpilot.com

Trustpilot is an online consumer-review platform where people can read, write, and share reviews about businesses worldwide. It offers businesses tools to collect, manage, and showcase customer feedback—review invitations, on-site widgets, analytics, and reputation-management features—to help improve trust and visibility. Trustpilot aggregates ratings into searchable company profiles and a TrustScore, enforces community guidelines and moderation, and provides integrations for marketing and customer-experience teams. Headquartered in Copenhagen with a global footprint, it’s widely used by shoppers and brands to increase transparency and inform purchasing decisions.

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