Comply

Associate Customer Success Manager

Comply(7 days ago)

RemoteFull TimeMedior$85,824 - $115,051 (estimated)Customer Success
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About this role

The Associate Customer Success Manager at Comply is responsible for building and maintaining strong relationships with customers to promote retention and loyalty. The role focuses on ensuring customers achieve desired outcomes with Comply’s SaaS offerings and acting as an internal advocate for a defined book of business. The position supports value delivery through adoption, advocacy, and collaboration with internal teams.

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Required Skills

  • Customer Relationships
  • Account Monitoring
  • Health Tracking
  • Escalation Management
  • Collaboration
  • Renewals
  • Upsell Identification
  • CRM
  • Gainsight
  • Salesforce

+4 more

Comply

About Comply

comply.com

Comply is a compliance management platform built for financial services firms that centralizes policies, controls, evidence collection, and regulatory obligations. It streamlines compliance workflows through automation, tasking, attestations, audit trails and real‑time reporting to reduce manual effort and operational risk. The platform integrates with existing systems and supports regulatory change management and cross‑jurisdiction oversight so firms can stay audit‑ready. Banks, asset managers, insurers and fintechs use Comply to scale compliance operations, improve visibility, and demonstrate regulatory adherence.

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