Associate, Customer Success

Razorpay Software Private Limited(6 days ago)

MalaysiaOnsiteFull TimeJunior$51,785 - $69,704 (estimated)Customer Success

About this role

A Customer Success Executive at Curlec (part of Razorpay) supporting merchant relationships in Malaysia as part of Razorpay’s Southeast Asia expansion. The role focuses on ensuring merchant satisfaction and serving as a primary commercial contact while working closely with cross-functional teams to improve the overall merchant experience.

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Required Skills

Onboarding
Customer Support
Internal Advocacy
Issue Management
Process Improvement
Communication
Problem Solving
Relationship Building
Time Management
Business Acumen

+1 more

Qualifications

Bachelor's Degree

About Razorpay Software Private Limited

razorpay.com

Razorpay is an Indian fintech and payments platform that provides payment infrastructure to help businesses accept and disburse online payments across cards, netbanking, UPI, wallets and more. Its product suite extends beyond a core payment gateway to include subscriptions and invoicing, payouts and marketplace tooling, corporate banking (RazorpayX), and working-capital/lending solutions. Razorpay emphasizes developer-friendly APIs, quick onboarding, integrations, fraud prevention and compliance to serve merchants from startups to large enterprises across India.