Future Hiring- Customer Success Manager

The Customer Success Manager at Virtuous will focus on maximizing product adoption and satisfaction for mid-level nonprofit customers by serving as their primary point of contact. Key responsibilities include relationship management, proactive issue resolution, and account expansion through upselling and renewing contracts. The role requires a deep understanding of nonprofit operations, collaboration with cross-functional teams, and the ability to leverage technical expertise to provide tailored solutions. This position aims to drive customer success and loyalty while contributing to the long-term growth of both customers and Virtuous.