Enterprise Customer Success Manager
Virtuous Software
About this role
The Enterprise Customer Success Manager at Virtuous is responsible for managing relationships with the company's largest strategic nonprofit clients, focusing on product adoption, customer satisfaction, and renewal processes. This role involves collaborating with cross-functional teams, identifying upsell opportunities, and providing strategic support to enhance customer success with the software platform. Leveraging previous nonprofit experience, the manager will proactively address customer needs and challenges to drive retention and growth, serving as the primary point of contact throughout the customer lifecycle.
Skills
About Virtuous Software
virtuous.orgVirtuous Software is a leading nonprofit CRM platform designed to streamline fundraising, marketing, and volunteer management for organizations. The software offers powerful tools that enhance donor experiences and facilitate responsive fundraising, enabling nonprofits to grow their giving effectively. With a focus on user-friendly interfaces and integration capabilities, Virtuous helps organizations build lasting relationships with their supporters and optimize their fundraising efforts.
Recent company news
Virtuous Welcomes Renowned Nonprofit Thought Leader, Technologist and Author Nathan Chappell as Chief AI Officer
Apr 23, 2025
Virtuous Software Get $100 Million Capital Infusion
Sep 23, 2024
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About Virtuous Software
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Virtuous Software.
Salary
$72k – $95k
per year