Associate Enablement Manager, SDR
Cresta
About this role
The Associate Enablement Manager, SDR at Cresta is responsible for accelerating SDR productivity by designing and delivering onboarding, enablement programs, and readiness for GTM updates. The role partners with SDR leadership, Marketing, Product Marketing, and RevOps to align messaging and campaigns and to measure enablement impact. This position blends hands-on training and coaching with building scalable systems that improve pipeline quality and conversion rates.
Skills
About Cresta
cresta.comCresta is a unified platform for human and AI agents that helps contact centers save money, grow revenue, and deliver better customer experiences. It provides real‑time agent coaching and conversational AI (virtual agents and assisted workflows), plus analytics and quality insights that reduce handle time, increase conversions, and boost agent productivity. Cresta integrates with existing contact‑center systems and CRMs so enterprises can deploy AI assistance and supervised autonomous agents across support and sales channels. The platform is designed to drive measurable ROI through automated coaching, real‑time guidance, and outcome‑focused analytics.
Recent company news
How AI Will Transform Contact Centers: Cresta CEO Ping Wu
Nov 2, 2025
Private Equity Firm Cresta Names New Partner and Head of Capital Formation, Elevates Two Senior Leaders
Dec 7, 2025
Cresta Emphasizes AI-Driven Approach to Customer Experience Transformation
1 week ago
Forbes Names Cresta One of America’s Best Startup Employers of 2026
1 week ago
Cresta Extends Global Footprint with New Offices in APAC and EMEA
Apr 23, 2025
About Cresta
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Cresta.
Salary
$120k – $140k
per year