Bilingual Customer Success Specialist
AlayaCare
About this role
AlayaCare is a fast-growing SaaS company building a cloud-based platform to transform home healthcare and improve patient outcomes. The Customer Success Specialist supports a portfolio of digital-touch customers, helping them realize business value from the product through scalable engagement. The role is based in the Greater Montreal Area within a hybrid work model with set in-office collaboration days.
Skills
Qualifications
About AlayaCare
alayacare.comAlayaCare provides cloud-based home and community care software for organizations delivering services such as home health, home care, and disability support. Its platform includes tools for scheduling, clinical documentation, care planning, billing, and remote patient monitoring.
Recent company news
Business WireCIBC Innovation Banking Provides AlayaCare with $50 Million Growth Capital Facility
3 weeks ago
Caisse de dépôt et placement du QuébecAlayaCare: Technology powering health care
Oct 7, 2025
ChartMillCIBC Innovation Banking Provides AlayaCare with $50 Million Growth Capital Facility
3 weeks ago
FinSMEsAlayaCare Receives $50M Growth Capital Facility From CIBC Innovation Banking
3 weeks ago
CBCN.S. signs $19M contract for home-care software
Jan 8, 2026
About AlayaCare
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for AlayaCare.
Salary
$80k – $108k
per year