Bilingual Customer Success Specialist
AlayaCare(21 days ago)
About this role
AlayaCare is a fast-growing SaaS company building a cloud-based platform to transform home healthcare and improve patient outcomes. The Customer Success Specialist supports a portfolio of digital-touch customers, helping them realize business value from the product through scalable engagement. The role is based in the Greater Montreal Area within a hybrid work model with set in-office collaboration days.
Required Skills
- Customer Success
- Account Management
- Digital Campaigns
- ChurnZero
- Customer Engagement
- Lifecycle Management
- Product Adoption
- Customer Retention
- Renewals
- Customer Health
+12 more
Qualifications
- Bachelor’s Degree
About AlayaCare
alayacare.comWP Rocket is a WordPress performance plugin that speeds up websites through caching and front‑end optimizations. It provides page caching, cache preloading, lazy loading of images, deferred and async JavaScript, file minification/concatenation, database cleanup, and CDN integration to reduce load times and bandwidth. Designed for ease of use, it targets site owners and agencies who want one‑click performance improvements without deep technical setup. Faster pages improve user experience, SEO, and conversion rates.
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