ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Billing Tech Support Specialist (B2B SaaS) at Prompt Health - ApplyBlast

Billing Tech Support Specialist (B2B SaaS)

Prompt Health

10 months ago

4.3 on Glassdoor

Remote

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Billing Tech Support Specialist at Prompt is responsible for providing expert support for the company's billing software to clients via email, focusing on RCM and customer inquiries. This role involves triaging support tickets, collaborating with engineering on issue resolution, and proactively enhancing the customer experience by identifying product improvement opportunities. A solid background in medical billing, particularly in physical therapy, is essential, along with strong analytical and communication skills to drive customer satisfaction in a fast-paced B2B SaaS environment.

Skills

Qualifications

Medical billing background requiredPhysical Therapy billing strongly preferred

About Prompt Health

www.promptemr.com

Headquarters

Hoboken, New Jersey, United States

Company Size

51-200 employees

Founded

2017

View Profile

Prompt Health builds AI-powered practice management software for rehab therapy and chiropractic clinics, including physical therapy, occupational therapy, speech therapy, and pediatric therapy. Their platform covers EMR, scheduling, billing, patient experience, and relationship management, serving practices ranging from solo providers and startups to large enterprise organizations. Prompt Health's automation and AI tools are designed to streamline clinic operations, improve collections, reduce documentation time, and enhance both patient and staff satisfaction.