Business Development Manager - Japan
TrustYou
About this role
The Business Development Manager - Japan role at TrustYou focuses on expanding the company’s footprint in the Japanese market by acquiring new clients and introducing them to its AI-driven hospitality solutions. The position sits within an international business development team and works closely with global colleagues to support strategic sales objectives. The role is based in Tokyo and contributes directly to TrustYou’s mission of improving guest experiences and helping hospitality businesses grow. It operates in a multicultural, feedback-driven environment that values continuous improvement and inclusivity.
Skills
About TrustYou
trustyou.comTrustYou is a hospitality AI platform that combines a Customer Experience Platform (CXP), Customer Data Platform (CDP), and AI Agents to help hotels and hospitality brands improve guest experiences and drive more direct bookings. Since 2008 it aggregates and analyzes guest feedback, surveys, and online reviews to deliver AI-powered insights, reputation marketing, consent-aware customer data management, and personalized marketing journeys. Its always-on AI agents automate guest communications and service tasks to boost conversions, reduce operational costs, and increase lifetime value.
Recent company news
HN Original: The Always-Reply Future: A Conversation with TrustYou at ITB Berlin
14 hours ago
TrustYou Strengthens APAC Leadership with Two Senior Hires to Accelerate Hospitality AI Adoption
Jan 13, 2026
Jenna Xue has been appointed as Senior Marketing Director, APAC at TrustYou
Jan 13, 2026
TrustYou splits from Recruit, buys back ownership
Jan 26, 2023
Hotel Direct Booking Software Market Valuation Expected to Hit USD 7.56 Billion by Key Players: Stay Wanderful, Triptease, TrustYou, Hotelchamp
6 days ago
About TrustYou
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for TrustYou.
Salary
$65k – $87k
per year
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