Business Operations Associate
Hook(2 months ago)
About this role
The Business Operations Associate at Hook plays a crucial role in managing strategic operations projects across diverse teams, ensuring efficient processes and timely execution. This role involves enhancing business efficiency, supporting day-to-day operations, coordinating internal events, and creating content for leadership. The candidate should leverage AI and automation technologies to improve workflows while demonstrating strong organizational and problem-solving skills in a fast-paced startup environment.
Required Skills
- Operational Projects
- Business Efficiency
- Event Strategy
- Content Creation
- Office Management
- Organizational Skills
- Problem Solving
- AI Enthusiasm
- Adaptability
- Attention to Detail
+2 more
About Hook
hook.coHook is an AI-driven platform designed to enhance customer success efforts by predicting churn risks up to six months in advance. Its AI agents analyze customer data to provide actionable insights and automate routine tasks, allowing teams to focus more on customer engagement. By proactively identifying patterns and suggesting interventions, Hook aims to improve Net Revenue Retention (NRR) without the need for increased headcount.
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