Client Service Analyst
Clinical Architecture(11 days ago)
About this role
The Client Service Analyst at Clinical Architecture is a client-facing role within a healthcare IT company, based at the Carmel, IN headquarters. The position focuses on supporting and improving the client experience by working closely with internal teams and contributing to product adoption and client satisfaction.
Required Skills
- Client Communication
- Product Knowledge
- Virtual Training
- Data Analysis
- Troubleshooting
- Documentation
- Stakeholder Management
- SaaS Support
Qualifications
- Bachelor's Degree
- High School Diploma
About Clinical Architecture
clinicalarchitecture.comClinical Architecture is a health‑IT company that provides terminology management, mapping and clinical natural language processing solutions to normalize, enrich, and govern healthcare data. Their platform and services help hospitals, payers, EHR vendors and life‑sciences organizations manage ontologies and mappings to standards such as SNOMED CT, ICD and LOINC to improve coding accuracy, analytics, reporting and interoperability. By combining automated mapping, terminology services and NLP‑driven data normalization, they accelerate FHIR‑based exchange, clinical decision support, and enterprise data quality initiatives. Clinical Architecture also offers implementation and consulting support to scale deployments and meet regulatory and operational needs.