Client Service Coordinator (VAS)
Vestwell(9 months ago)
About this role
The Client Service Coordinator on Vestwell’s Administrative Services team is the primary point of contact for sponsors and customers, supporting client interactions and serving as a liaison to internal teams. The role emphasizes commitment to customer satisfaction, confidentiality, and partnership with leadership to inform product and process improvements. It is an in-office hybrid position based in the King of Prussia office.
Required Skills
- Customer Service
- Phone Support
- Email Support
- Ticketing
- Problem Solving
- Empathy
- Written Communication
- Verbal Communication
- Confidentiality
- Troubleshooting
+11 more
Qualifications
- College Degree
- QKA
- CISP
About Vestwell
vestwell.comVestwell is a digital savings platform that modernizes how workplace retirement plans are designed, administered, and delivered. It provides turnkey technology for plan setup, recordkeeping, compliance, enrollment, payroll integrations, and custody/investment connections. Serving employers, financial advisors, and retirement providers, Vestwell offers APIs and a modern participant experience to simplify administration, reduce friction, and expand access to retirement benefits.
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