Barclays

Client Service Executive

Barclays(1 month ago)

GlasgowOnsiteFull TimeMedior$73,785 - $99,572 (estimated)Customer Service
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About this role

A Client Service Executive at Barclays supports clients with their day-to-day banking needs, handling enquiries and requests across chat, email, and phone. The role maintains accurate customer records, collaborates with internal teams to resolve issues, and escalates complex matters to relevant teams. It is based in Glasgow and emphasizes delivering service aligned with Barclays' values.

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Required Skills

  • Customer Service
  • Communication
  • Microsoft Office
  • Records Management
  • Escalation Handling
  • Multichannel Support
  • Training Delivery
  • Stakeholder Management
  • Risk Controls
Barclays

About Barclays

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Barclays is a British universal bank. Our businesses include consumer banking, as well as a top-tier, global corporate and investment bank.

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