Telligen

Client Service Specialist

Telligen(22 days ago)

West Des Moines, IAOnsiteFull TimeJunior$39,246 - $53,519 (estimated)Customer Service
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About this role

This role at Telligen supports customers by handling inbound inquiries and conducting follow-ups to collect or provide information. The position also includes general office support and accurate data entry to maintain data integrity. It is based in West Des Moines, Iowa within a population health management organization serving government programs, employers, and health plans.

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Required Skills

  • Customer Service
  • Inbound Calls
  • Outbound Outreach
  • Issue Troubleshooting
  • Information Gathering
  • Call Documentation
  • Data Entry
  • Database Updates
  • Office Support
  • PC Skills

+1 more

Qualifications

  • High School Diploma
  • Certified Medical Assistant
Telligen

About Telligen

telligen.com

Telligen is a health services and solutions company that has delivered proven health programs for federal and state agencies, health plans, employers and unions for more than 50 years. They provide evidence‑based program management, population health and care management, quality improvement, data analytics and technology to drive better outcomes and regulatory compliance. Telligen partners with government and payer organizations to design, implement and evaluate initiatives that lower costs, improve care quality and enhance program performance.

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