Client Services Representative

Flash

2 months ago

4.1 on Glassdoor

Dominican Republic

Hybrid

Full Time

Medior

1 applicant

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About this role

A Client Services Representative at Flash serves as a frontline contact for customers, managing inbound calls and emails to ensure high-quality support for parking and charging products. The role is based in Santo Domingo and focuses on improving customer experience, contributing to product improvements, and maintaining clear operational documentation. The position operates on a hybrid schedule and supports a fast-growing, customer-first culture.

Skills

Qualifications

2+ Years Customer Service or Technical Support ExperienceBilingual Spanish and English (Business-Level)High School Diploma or Equivalent

About Flash

flashparking.com

FlashParking is a parking technology company that provides a cloud-native platform combining smart software and future-ready hardware to manage parking operations. Their solutions include mobile payments, automated access and enforcement (including license-plate recognition), reservations, and revenue/occupancy analytics, with integrations and APIs for partners. FlashParking serves parking operators, commercial property owners, airports, campuses, and municipalities to increase revenue, simplify operations, and improve the driver experience.