Client Services Representative

Flash(25 days ago)

HybridFull TimeMedior$71,805 - $96,225 (estimated)Client Services

About this role

A Client Services Representative at Flash serves as a frontline contact for customers, managing inbound calls and emails to ensure high-quality support for parking and charging products. The role is based in Santo Domingo and focuses on improving customer experience, contributing to product improvements, and maintaining clear operational documentation. The position operates on a hybrid schedule and supports a fast-growing, customer-first culture.

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Required Skills

Customer Support
Technical Support
Troubleshooting
Ticketing Systems
Documentation
Escalation
Prioritization
Knowledge Base
iOS
Windows

+5 more

Qualifications

2+ Years Customer Service or Technical Support Experience
Bilingual Spanish and English (Business-Level)
High School Diploma or Equivalent

About Flash

flashparking.com

FlashParking is a parking technology company that provides a cloud-native platform combining smart software and future-ready hardware to manage parking operations. Their solutions include mobile payments, automated access and enforcement (including license-plate recognition), reservations, and revenue/occupancy analytics, with integrations and APIs for partners. FlashParking serves parking operators, commercial property owners, airports, campuses, and municipalities to increase revenue, simplify operations, and improve the driver experience.