Technical Support Analyst II
Inovalon(19 days ago)
About this role
The Technical Product Support Analyst II at Inovalon responds to inbound customer requests via phone, email, and chat to provide technical assistance for Inovalon’s products. The role supports application software, operating systems, and integrated third-party products while managing issue lifecycles and documenting customer communications.
Required Skills
- Customer Service
- Technical Support
- Troubleshooting
- CRM
- Salesforce
- Problem Solving
- SaaS
- Linux
- Windows
- MS Office
+6 more
Qualifications
- High School Diploma
- GED
- Associate Degree (Preferred)
About Inovalon
inovalon.comThe HTML you pasted is an AWS CloudFront 403 error page and contains no company content to distill. Please either (a) send a working company URL or the company name, or (b) tell me to generate a plausible 3–4 sentence profile (and optionally specify industry, size, or tone) and I’ll create one.
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