TECHNICAL SUPPORT SPECIALIST

Zeta Global(6 days ago)

HybridFull TimeJunior$71,893 - $95,759 (estimated)Customer Support

About this role

A Technical Support Specialist at Zeta Global is a frontline member of the Global Support team for the Zeta Marketing Platform, interacting with customers through inbound calls, emails, and portal messages. The role focuses on maintaining high service standards for the company's marketing technology products and developing ongoing product proficiency.

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Required Skills

Customer Support
Troubleshooting
Ticketing Systems
HTML
APIs
Linux/Unix
SQL
Python
Communication
Teamwork

+1 more

Qualifications

Bachelor's Degree in Computer Science

About Zeta Global

zetaglobal.com

Zeta Global is an AI‑powered marketing cloud and customer data platform that helps enterprises unify customer data, resolve identities, and orchestrate personalized omnichannel campaigns. It combines data science and machine learning with audience activation (email, programmatic, social, CRM), personalization, and analytics to drive acquisition, retention, and lifetime value. Positioned as an all‑in‑one, flexible solution for marketers, Zeta emphasizes scalable infrastructure, measurement, and privacy‑forward identity capabilities to accelerate business growth.