TECHNICAL SUPPORT SPECIALIST
Zeta Global
About this role
A Technical Support Specialist at Zeta Global is a frontline member of the Global Support team for the Zeta Marketing Platform, interacting with customers through inbound calls, emails, and portal messages. The role focuses on maintaining high service standards for the company's marketing technology products and developing ongoing product proficiency.
Skills
Qualifications
About Zeta Global
zetaglobal.comZeta Global is an AI‑powered marketing cloud and customer data platform that helps enterprises unify customer data, resolve identities, and orchestrate personalized omnichannel campaigns. It combines data science and machine learning with audience activation (email, programmatic, social, CRM), personalization, and analytics to drive acquisition, retention, and lifetime value. Positioned as an all‑in‑one, flexible solution for marketers, Zeta emphasizes scalable infrastructure, measurement, and privacy‑forward identity capabilities to accelerate business growth.
Recent company news
MarketBeatBarrow Hanley Mewhinney & Strauss LLC Invests $10.31 Million in Zeta Global Holdings Corp. $ZETA
11 hours ago
Simply Wall StreetZeta Global Athena Launch Puts AI Growth Goals And Valuation In Focus
5 days ago
Finviz - Stock ScreenerWhy Zeta Global (ZETA)'s Strong Q4 Helped Sustain Bullish Analyst Sentiment
5 days ago
Yahoo FinanceZeta Global (ZETA) Reports Q4: Everything You Need To Know Ahead Of Earnings
2 weeks ago
Built InZeta Global Careers, Perks + Culture
Dec 2, 2025
About Zeta Global
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Zeta Global.
Salary
$72k – $96k
per year