Client Success Expert (Remote)

INFUSE(1 month ago)

HybridFull TimeMedior$78,421 - $104,978 (estimated)Client Success

About this role

The Client Success Specialist at INFUSE is a client-facing role focused on ensuring excellent client experiences and contributing to overall company success. The position offers professional growth and exposure to a variety of industries, within a supportive workplace that values employee satisfaction and collaboration. The role emphasizes building strong relationships and representing INFUSE’s commitment to client outcomes.

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Required Skills

Relationship Management
Solution Delivery
Stakeholder Communication
Opportunity Growth
Escalation Management
Administrative Support
Communication
Prioritization
Problem Solving
Empathy

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.