Client Success Manager (USA)
Kalepa(28 days ago)
About this role
A Growth / Client Success role at Kalepa focused on managing post-sale client relationships for its AI underwriting SaaS platform. The position partners with product and leadership to maximize client value, retention, and revenue expansion while serving as the customer’s advocate. The role supports enterprise insurer clients and involves regular client engagement and travel.
Required Skills
- SaaS Platform
- Deployment
- Configuration
- Client Partnerships
- Stakeholder Management
- Executive Presentations
- User Training
- Data Analysis
- Product Coordination
- Onboarding
+4 more
About Kalepa
kalepa.comKalepa is an AI-powered underwriting workbench for property & casualty (P&C) insurers that helps underwriters prioritize high‑ROI opportunities, speed through submissions, and reveal hidden hazards in every risk. The platform applies machine learning to extract and synthesize risk signals so underwriters can make faster, more confident bind/decline decisions. Designed to integrate into existing underwriting workflows, Kalepa streamlines review and improves portfolio performance. Its mission is to help P&C teams "bind with confidence."
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