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Technical Account Manager (Customer Success Manager) at NICE - ApplyBlast

Technical Account Manager (Customer Success Manager)

NICE

10 months ago

3.8 on Glassdoor

Manila, Philippines

Hybrid

Full Time

Senior

0 applicants

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About this role

The Technical Account Manager is a senior customer-facing role focused on ensuring key clients derive maximum value from NiCE products and act as strategic partners to the business. The role sits within Customer Success, reporting to the Manager, Customer Success, and supports long-term client retention, product adoption, and feedback-driven product improvements.

Skills

Qualifications

Bachelor's Degree in Computer ScienceBachelor's Degree in Business Information Systems

About NICE

nice.com

Headquarters

Hoboken, New Jersey, United States

Company Size

5001-10000 employees

Founded

1986

View Profile

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.