About this role
The Commercial Account Director at Five9 leads strategic account engagement within a defined set of existing customers and acts as a trusted advisor to support customer expansion. The role partners across internal teams to position Five9 solutions and supports go-to-market efforts for account growth. This position is hybrid, based in San Ramon with an in-office requirement three days per week.
Required Skills
- Customer Relationships
- Sales Strategy
- Upselling
- Cross-Selling
- Market Analysis
- Prospecting
- Networking
- Quota Attainment
- Sales Closing
- Forecasting
+6 more
About Five9
five9.comFive9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.
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