ManyGroup
A Complaints Handler at ManyPets works within the Operations function to manage regulated customer complaints and support improvements to the overall customer experience. The role requires adherence to industry regulations (including FCA DISP), collaboration with cross-functional teams, and contribution to process and service improvements. The position is delivered remotely with company-provided technology and home working support.
ManyGroup is the parent company behind pet-focused brands ManyPets and VetBox, on a mission to make the world a better place for pets and their parents. ManyPets provides award-winning insurance for cats and dogs in the UK and US, while VetBox offers tailored preventative medication subscriptions protecting pets from fleas, worms, and ticks. Together, the group combines innovative technology and customer-centric service to make pet care simpler, more accessible, and more affordable.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ManyGroup.
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1 month ago