Complaints Legal Analyst (French Market)

N26(11 days ago)

Madrid, SpainOnsiteFull TimeMedior$65,011 - $88,490 (estimated)Complaint Management & Prevention

About this role

A role within N26's Complaint Management & Prevention Department contributing to the future of digital banking by connecting customers, authorities and internal stakeholders. Based in Madrid, the position offers cross-functional collaboration across finance and compliance and opportunities for career growth within a fast-growing European fintech. The team focuses on regulatory alignment, customer-centric service and continuous process improvement.

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Required Skills

French
English
Legal Research
Investigation
Process Optimisation
CRM
Salesforce
Jira
Confluence
Compliance

+3 more

Qualifications

Bachelor's Degree
Law Degree (Desirable)

About N26

n26.com

N26 is a mobile-first digital bank that offers personal and business current accounts, Mastercard debit cards, and in-app money management tools like budgeting, sub-accounts (Spaces), and real-time transaction notifications. The service emphasizes a clean, simple user experience and fast account opening from a smartphone, and is trusted by millions across its markets. Headquartered in Europe, N26 primarily serves European customers; its U.S. operations were discontinued and U.S. accounts have been closed. The company also provides tiered premium plans with additional travel and lifestyle benefits.