Concierge Representative
Confluent(1 month ago)
About this role
Confluent is seeking Concierge Representatives to provide customer service and support for Confluent Cloud and Confluent Platform users. The role involves building relationships with customers, resolving non-technical issues, and working cross-functionally to improve support processes and customer satisfaction.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Documentation
- Collaboration
About Confluent
www.confluent.ioConfluent is a leading data streaming platform that enables organizations to effectively stream, connect, process, and govern their data in real-time. Built on the robust foundations of Apache Kafka® and Apache Flink®, Confluent provides a unified solution that supports a range of data-driven applications and analytics. The platform empowers businesses to harness the full potential of their data, making it accessible and actionable across various use cases. Whether for data integration or real-time analytics, Confluent is designed to facilitate seamless data flow within modern architectures.
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