Contact Center - AM
OCBC Bank(3 months ago)
About this role
The Contact Center Agent (Customer Service Executive) is the first point of contact for customers, helping them navigate their financial needs and providing personalized support. The role supports customer satisfaction and loyalty while offering opportunities for career development within a large, transformation-focused bank.
Required Skills
- Customer Service
- Communication
- Empathy
- Problem Solving
- Complaint Resolution
- Cross-Selling
- Product Knowledge
- Collaboration
Qualifications
- Degree or Diploma
About OCBC Bank
ocbc.comDiscover a world of financial services with OCBC, the best trusted and established Singapore bank. Explore our range of banking solutions today.
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