Carrot
The CSM III is a mid-market customer-facing role within Carrot’s Customer Success team, partnering with employers to support delivery of the company’s global fertility and family care benefits. The role reports to the Manager of Customer Success and contributes to developing success strategies and scalable practices for the mid-market segment. It supports Carrot’s mission to provide localized, clinically-driven benefits across a global member base.
Headquarters
Siliguri Bazar, West Bengal, India
Company Size
1-10 employees
Founded
2021
Carrot is a global benefits provider that helps employers open the door to fertility and family‑forming care for every employee. They deliver comprehensive, employer‑facing fertility benefits — including clinical navigation, access to treatments and clinics worldwide (IVF, egg freezing, donor and surrogacy support, adoption), and benefits administration — designed to improve outcomes while controlling healthcare spend. Founded in 2016 and led by Tammy Sun and Dr. Asima Ahmad, Carrot emphasizes measurable health and financial results, global coverage, and seamless integrations for HR and benefits teams.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Carrot.
Court rules large Valley carrot grower discriminated against farmworkers with disabilities
Sep 24, 2025
Customer Success Manager (CSM)
insightsoftware
Customer Success Manager Expansion (CSM) Mid-Market - Spain
RIOT
Customer Success Manager - Mid Market & Enterprise - West
GoGuardian
CSM Market Unit Leader
Highmark Health
Customer Success Manager (CSM), CPG & Health
MNTN
Customer Success Manager (CSM) Expansion Mid-Market - Italy & Spain
RIOT