About this role
A Customer Account Manager at Acquia supports and sustains relationships with existing customers of Acquia’s Drupal-based digital experience platform, helping ensure strong customer satisfaction and account health. The role is part of a global software organization and works closely with cross-functional teams. It is aimed at early-career professionals who will engage with customers and internal stakeholders to represent the company and its offerings.
Required Skills
- Account Retention
- Customer Service
- Relationship Management
- Upselling
- Territory Planning
- Renewals
- Salesforce
- CRM
- MS Office
- Communication
+4 more
About Acquia
acquia.comAcquia is a cloud-based Open Digital Experience Platform built around Drupal that helps organizations build, deliver, and optimize websites, communities, and commerce experiences. Its offerings combine Drupal-powered content management with cloud hosting, personalization, digital asset management, and marketing/analytics tools to support omnichannel customer experiences at enterprise scale. Acquia is known for developer-friendly APIs and tooling, enterprise security and scalability, and services that help large organizations manage and accelerate digital transformation.
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