LG Energy Solution Arizona

HVAC Tier I Customer Care Specialist

LG Energy Solution Arizona(4 months ago)

Farmers Branch, TXOnsiteFull TimeJunior$43,000 - $50,000Customer Care
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About this role

The Customer Care Specialist handles multi-channel inbound inquiries for LG Air Conditioning Technologies products and services, using Amazon Connect and Salesforce to resolve issues and document cases. The role focuses on delivering consultative support, collaborating with internal teams, and contributing to continuous improvement to ensure high-quality B2B and consumer customer experiences.

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Required Skills

  • Customer Service
  • Inbound Support
  • Amazon Connect
  • ACD
  • Salesforce
  • Troubleshooting
  • Documentation
  • Communication
  • Organization
  • Empathy

+9 more

Qualifications

  • High School Diploma
  • HVAC Technology Certificate or Diploma
LG Energy Solution Arizona

About LG Energy Solution Arizona

lge-careers.com

LGE North America Careers is the recruitment portal for LG Electronics’ North American operations, listing job opportunities across engineering, product development, sales, marketing, service and corporate functions. The site reflects LG’s mission of “innovation for a better life,” and highlights roles connected to consumer electronics, appliances, HVAC and smart-home technologies. It offers job listings, information about company culture and guidance on the application and hiring process. LG positions itself as an employer focused on innovation, collaboration, professional growth and inclusive teams across the region.

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