HVAC Tier I Customer Care Specialist
LG Energy Solution Arizona(4 months ago)
About this role
The Customer Care Specialist handles multi-channel inbound inquiries for LG Air Conditioning Technologies products and services, using Amazon Connect and Salesforce to resolve issues and document cases. The role focuses on delivering consultative support, collaborating with internal teams, and contributing to continuous improvement to ensure high-quality B2B and consumer customer experiences.
Required Skills
- Customer Service
- Inbound Support
- Amazon Connect
- ACD
- Salesforce
- Troubleshooting
- Documentation
- Communication
- Organization
- Empathy
+9 more
Qualifications
- High School Diploma
- HVAC Technology Certificate or Diploma
About LG Energy Solution Arizona
lge-careers.comLGE North America Careers is the recruitment portal for LG Electronics’ North American operations, listing job opportunities across engineering, product development, sales, marketing, service and corporate functions. The site reflects LG’s mission of “innovation for a better life,” and highlights roles connected to consumer electronics, appliances, HVAC and smart-home technologies. It offers job listings, information about company culture and guidance on the application and hiring process. LG positions itself as an employer focused on innovation, collaboration, professional growth and inclusive teams across the region.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at LG Energy Solution Arizona
Technical Solutions Analyst (Korean Bilingual)
LG Energy Solution Arizona(4 days ago)
Director, Buy Groups & Operations Management
LG Energy Solution Arizona(4 days ago)
Bilingual Material Planner (English & Korean)
LG Energy Solution Arizona(4 days ago)
Senior District Manager, Knoxville, TN
LG Energy Solution Arizona(4 days ago)
Similar Jobs
Amazon Connect Technical Lead, Contact Center
TELUS Digital(1 month ago)
Sr. Salesforce Consultant, Service Cloud Voice
NeuraFlash(8 days ago)
Call Center Representative - ON SITE (Pittsburgh, PA)
Blink Health(13 days ago)
Consultant, Conversational Design
NeuraFlash(19 days ago)
AWS Solution Architect
NeuraFlash(18 days ago)
Salesforce Solution Architect, Service Cloud Voice
NeuraFlash(1 month ago)