Carewell

Customer Care Associate, Remote in Alberta, Canada

Carewell

2 months ago
Remote
Full Time
Junior
2 applicants
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Carewell
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About this role

A Customer Care Associate at Carewell joins a customer-centric team focused on making caregiving easier through trusted retail solutions. The role contributes to a fast-growing company dedicated to impact, scalability, and simplicity while supporting caregivers and their needs. This position is fully remote and aligned with Carewell’s mission and values.

Skills

Carewell

About Carewell

carewell.com

Carewell is an e-commerce medical-supply retailer focused on home healthcare, offering essentials like adult diapers, nutrition shakes, first-aid and daily-care products. The site provides free delivery and an Autoship subscription option with promotional savings on initial orders to simplify recurring needs. Carewell highlights friendly customer service and publishes caregiver-focused articles and resources to help families and professional caregivers. Its customers are seniors, people managing chronic conditions, and caregivers seeking convenient, reliable home-care supplies.

About Carewell

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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