Customer Care Associate, Remote in Alberta, Canada
Carewell
About this role
A Customer Care Associate at Carewell joins a customer-centric team focused on making caregiving easier through trusted retail solutions. The role contributes to a fast-growing company dedicated to impact, scalability, and simplicity while supporting caregivers and their needs. This position is fully remote and aligned with Carewell’s mission and values.
Skills
About Carewell
carewell.comCarewell is an e-commerce medical-supply retailer focused on home healthcare, offering essentials like adult diapers, nutrition shakes, first-aid and daily-care products. The site provides free delivery and an Autoship subscription option with promotional savings on initial orders to simplify recurring needs. Carewell highlights friendly customer service and publishes caregiver-focused articles and resources to help families and professional caregivers. Its customers are seniors, people managing chronic conditions, and caregivers seeking convenient, reliable home-care supplies.
Recent company news
8+ things to know in #MiamiTech: Crypto platform Gemini moving to Wynwood, plus news from DigitalDNA Labs, Carewell, Coco Robotics, billionaire rankings, job opportunities & more
Apr 7, 2025
Carewell Secures $24.7 Million in Series B Funding to Revolutionize Familial Caregiving Experience
Feb 22, 2024
Growing e-commerce healthcare company plots Miami move. What it means for caregivers
Feb 26, 2024
Why this company moved its HQ to build a 'Chewy for caregivers' in South Florida
Feb 26, 2024
You’re Suddenly a Caregiver. These Startups Want to Help You Navigate the Home Health System
Oct 12, 2021
About Carewell
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Carewell.
Salary
$23k
per year
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