Customer Care Associate, Remote in Alberta, Canada
Carewell(15 days ago)
About this role
A Customer Care Associate at Carewell joins a customer-centric team focused on making caregiving easier through trusted retail solutions. The role contributes to a fast-growing company dedicated to impact, scalability, and simplicity while supporting caregivers and their needs. This position is fully remote and aligned with Carewell’s mission and values.
Required Skills
- Customer Service
- Phone Support
- Active Listening
- Communication
- Problem Solving
- Typing
- Computer Proficiency
- Empathy
- Product Knowledge
- Returns Handling
About Carewell
carewell.comCarewell is an e-commerce medical-supply retailer focused on home healthcare, offering essentials like adult diapers, nutrition shakes, first-aid and daily-care products. The site provides free delivery and an Autoship subscription option with promotional savings on initial orders to simplify recurring needs. Carewell highlights friendly customer service and publishes caregiver-focused articles and resources to help families and professional caregivers. Its customers are seniors, people managing chronic conditions, and caregivers seeking convenient, reliable home-care supplies.
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