Customer Care Associate, Remote in Alberta, Canada

Carewell

2 years ago

3.4 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

A Customer Care Associate at Carewell provides phone-based support and advocacy for family caregivers, ensuring they receive empathetic, reliable assistance throughout their caregiving journey. The role is remote, people-focused, and involves following company training and quality standards to maintain high customer satisfaction.

Skills

About Carewell

carewell.com

Carewell is an e-commerce medical-supply retailer focused on home healthcare, offering essentials like adult diapers, nutrition shakes, first-aid and daily-care products. The site provides free delivery and an Autoship subscription option with promotional savings on initial orders to simplify recurring needs. Carewell highlights friendly customer service and publishes caregiver-focused articles and resources to help families and professional caregivers. Its customers are seniors, people managing chronic conditions, and caregivers seeking convenient, reliable home-care supplies.

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