Customer Care Associate, Remote in Alberta, Canada
Carewell(2 years ago)
About this role
A Customer Care Associate at Carewell provides phone-based support and advocacy for family caregivers, ensuring they receive empathetic, reliable assistance throughout their caregiving journey. The role is remote, people-focused, and involves following company training and quality standards to maintain high customer satisfaction.
Required Skills
- Customer Service
- Phone Support
- Active Listening
- Verbal Communication
- Typing
- Problem Solving
- Empathy
- Data Entry
- Product Knowledge
- Conflict Resolution
+2 more
About Carewell
carewell.comCarewell is an e-commerce medical-supply retailer focused on home healthcare, offering essentials like adult diapers, nutrition shakes, first-aid and daily-care products. The site provides free delivery and an Autoship subscription option with promotional savings on initial orders to simplify recurring needs. Carewell highlights friendly customer service and publishes caregiver-focused articles and resources to help families and professional caregivers. Its customers are seniors, people managing chronic conditions, and caregivers seeking convenient, reliable home-care supplies.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Carewell
Similar Jobs
Intake Specialist, Virtual (Remote)
Sailor Health(1 month ago)
Care Coordinator (Remote)
Sailor Health(1 month ago)
Greek Customer Support Agent - Lisbon
Cross Border Talents(4 years ago)
Customer First Advocate
GoodLeap(28 days ago)
RN Healthcare Advocate (Remote)
Sailor Health(30 days ago)
Customer Service Advisor - Energy (Coventry)
Octopus Energy Group(7 months ago)