Customer Care Inbound Retention Consultant
LegalShield
About this role
A role focused on customer retention through resolving member issues, rebuilding confidence, and educating members on product benefits. The position involves building strong customer relationships, exceeding service and performance targets, and promoting the value of the company's legal and identity theft protection services.
Skills
About LegalShield
legalshield.comIndustry
Legal
LegalShield makes legal help accessible for individuals, families, and small businesses through affordable legal plans and trusted support when it matters most.
Recent company news
Business WireLegalShield Data: Third Quarter Bankruptcy Wave Pushes Consumer Legal Stress to Highest Point in Over Five Years
Oct 21, 2025
MarketWatchLegalShield Review (2025)
Dec 11, 2025
Bloomberg Law NewsLegalShield Can Arbitrate Proposed Class Case From Ex-Associate
Nov 7, 2025
BizReportLegalShield Reviews 2026: Details, Features and Best Alternatives
Oct 9, 2025
TheStreetConsumer Legal Stress At Highest in Over Five Years, Says Legal Services Company LegalShield
Nov 7, 2025
About LegalShield
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for LegalShield.
Salary
$78k – $105k
per year
More jobs at LegalShield
Similar Jobs
Customer Retention Representative
NAB NorthAB
Inbound Customer Retention Representative
TruGreen LawnCare
Inbound Customer Service Retention Representative
TruGreen LawnCare
Customer Success Manager - Retention
Realtor.com
Customer Support (Inbound Calls)
Moniepoint
Insurance Retention Agent-1
Astron Energy South Africa (Pty) Ltd