Customer Care Representative - Activations
M-KOPA(1 day ago)
About this role
M-KOPA is seeking a Customer Care Representative to deliver onboarding support for new electric motorbike customers. The role involves guiding customers through the activation process, verifying documents, and ensuring accurate setup before use.
Required Skills
- Customer Service
- Data Entry
- Communication
- Verification
- Process Compliance
- Telematics
Qualifications
- Diploma in Customer Service
About M-KOPA
www.m-kopa.comM-KOPA is a pioneering company that provides smart devices and financial services designed to promote financial inclusion and economic growth in Africa. By offering affordable payment plans for smartphones, M-KOPA enables users to gain access to various services, including digital loans, health insurance, and device protection. With a strong presence in countries like Kenya, Ghana, Nigeria, Uganda, and South Africa, M-KOPA has forged a path for millions of customers, empowering them with tools for personal and business success. The company is committed to unlocking opportunities for everyday earners, ensuring they experience significant improvements in their quality of life.
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