PSS Activations Specialist

Weave(1 month ago)

HybridFull TimeSenior$113,066 - $152,194 (estimated)Payments Program Management

About this role

The Payment Success Specialist – Activation at Weave is responsible for guiding new payments customers through a strategic onboarding process that ensures successful integration of payment solutions into their businesses. This role involves designing tailored activation strategies, leading training sessions, monitoring post-activation performance, and recommending optimizations to enhance adoption and revenue growth. The specialist will leverage their expertise in payments technology to identify opportunities that drive customer success and collaborate with internal teams to inform product and go-to-market strategies.

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Required Skills

Customer Onboarding
Strategic Activation
Payment Success
Training Calls
Hardware Deployment
Software Implementation
Activation Roadmaps
Success Criteria
Proactive Follow-Up
Optimization Opportunities

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About Weave

www.getweave.com

Weave is an all-in-one communication platform designed for small businesses. It combines a state-of-the-art phone system with a variety of communication tools to streamline operations. With Weave, businesses can automate tasks, manage schedules efficiently, accelerate payment processes, and enhance customer interactions through improved review collection. The platform aims to transform the way small businesses communicate and engage with their clients.