Customer Care & Sales Advisor I - Residential
Cable One, Inc.(2 months ago)
About this role
Sparklight (a Cable One brand) is hiring a Customer Care and Sales Advisor I to serve as a customer-facing point of contact, combining support and sales in a call-center environment. The role focuses on helping customers with account needs and guiding them toward appropriate service options while representing the brand with a helpful, neighborly approach. This is an in-office position with growth opportunities for entry-level and more experienced candidates.
Required Skills
- Customer Service
- Inbound Calls
- Retention Sales
- Upselling
- Active Listening
- Order Entry
- Billing Support
- Appointment Scheduling
- Issue Resolution
- Rapport Building
+2 more
Qualifications
- High School Diploma
- GED
About Cable One, Inc.
cableone.bizCable One, Inc. is a leading broadband communications provider that connects over 1.1 million residential and business customers across 24 states through its Sparklight® brand. The company offers a variety of connectivity and entertainment services, including Gigabit Internet speeds, advanced WiFi, and video solutions, leveraging a robust fiber-powered network. In addition to serving residential customers, Cable One provides scalable and cost-effective solutions for businesses of all sizes, enabling them to thrive in a competitive marketplace.
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