Customer Care Specialist - Italian Market
Amenitiz
About this role
A Customer Care Specialist at Amenitiz ensures client success for hoteliers by providing support and guidance to improve product adoption and satisfaction. The role focuses on building long-term relationships with customers and representing their needs within the company. Based in Barcelona at a fast-growing SaaS traveltech scale-up, the position contributes to maximizing customer value and retention.
Skills
About Amenitiz
amenitiz.comAmenitiz is an all‑in‑one, cloud‑based hotel management platform (founded in 2017, headquartered in Paris) for independent hotels, B&Bs, vacation rentals and boutique properties. It combines a PMS, direct booking engine, channel manager (120+ OTAs), payment processing and reporting into a single web and mobile‑ready solution to streamline operations and maximize occupancy. The product emphasizes ease of use, multilingual support and integrations to centralize reservations, pricing and guest communications. Pricing is subscription‑based with demos and commercial support available.
Recent company news
PhocusWireAmenitiz raises $45M to fuel AI product growth and market expansion
Nov 11, 2025
Tech Funding NewsAmenitiz raises $45M to empower independent hotels with AI management
Nov 11, 2025
EU-StartupsSpain's Amenitiz expands to 15,000+ hotels and processes €3 billion in bookings ahead of new €38.9 million funding
Nov 11, 2025
The SaaS NewsAmenitiz Secures $30 Million in Series A
Apr 6, 2022
TechCrunchAmenitiz gets $30M for SaaS it bills as ‘Shopify for hotels’
Apr 5, 2022
About Amenitiz
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Amenitiz.
Salary
$83k – $112k
per year