Customer Care Specialist - Italian Market
Amenitiz(2 days ago)
About this role
Amenitiz is seeking a Customer Care Specialist dedicated to supporting hotel clients, enhancing product adoption, and fostering long-term relationships. The role involves providing exceptional support, troubleshooting, and guiding customers to maximize their use of the company's platform in a fast-growing, innovative environment.
Required Skills
- Customer Support
- Troubleshooting
- Communication
- Product Knowledge
- Relationship Building
About Amenitiz
amenitiz.comAmenitiz is an all‑in‑one, cloud‑based hotel management platform (founded in 2017, headquartered in Paris) for independent hotels, B&Bs, vacation rentals and boutique properties. It combines a PMS, direct booking engine, channel manager (120+ OTAs), payment processing and reporting into a single web and mobile‑ready solution to streamline operations and maximize occupancy. The product emphasizes ease of use, multilingual support and integrations to centralize reservations, pricing and guest communications. Pricing is subscription‑based with demos and commercial support available.
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