(Senior) Enterprise Customer Success Manager (f/m/x)
SPARETECH
About this role
This role is focused on maximizing customer retention, growth, and satisfaction by managing the post-sales journey and representing SPARETECH externally. The position works closely with customers in the DACH manufacturing sector and with internal teams to improve processes, tools, and product adoption. It sits within a fast-growing, AI-driven B2B SaaS startup backed by Insight Partners and offers a permanent employment contract with flexible location options.
Skills
About SPARETECH
sparetech.ioSPARETECH is an AI-powered spare parts intelligence platform that helps manufacturers and MRO teams reduce spend and optimize inventory through accurate part information, internal transparency, and market visibility. The software centralizes and standardizes part master data, identifies duplicates and alternatives, and provides sourcing and pricing insights to cut obsolescence and excess stock. Built for spare-parts managers, procurement and maintenance leaders, Sparetech combines machine learning with market data to drive smarter procurement and inventory decisions. The company is headquartered in Stuttgart, Germany.
Recent company news
SPARETECH Raises $10 Million in Series A
Jun 19, 2023
Insight Partners backs Germany’s SPARETECH in €10M round: Know more
Jun 15, 2023
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Sep 14, 2023
Gov't shuts down mining operations at East African Portland Cement over Ksh.525M debt
Dec 19, 2024
Mining firm owners feud over missing Sh2.5bn
Jul 22, 2021
About SPARETECH
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for SPARETECH.
Salary
$137k – $184k
per year