SPARETECH

(Senior) Enterprise Customer Success Manager (f/m/x)

SPARETECH

2 months ago
Germany
Hybrid
Full Time
Senior
0 applicants
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SPARETECH
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About this role

This role is focused on maximizing customer retention, growth, and satisfaction by managing the post-sales journey and representing SPARETECH externally. The position works closely with customers in the DACH manufacturing sector and with internal teams to improve processes, tools, and product adoption. It sits within a fast-growing, AI-driven B2B SaaS startup backed by Insight Partners and offers a permanent employment contract with flexible location options.

Skills

SPARETECH

About SPARETECH

sparetech.io

SPARETECH is an AI-powered spare parts intelligence platform that helps manufacturers and MRO teams reduce spend and optimize inventory through accurate part information, internal transparency, and market visibility. The software centralizes and standardizes part master data, identifies duplicates and alternatives, and provides sourcing and pricing insights to cut obsolescence and excess stock. Built for spare-parts managers, procurement and maintenance leaders, Sparetech combines machine learning with market data to drive smarter procurement and inventory decisions. The company is headquartered in Stuttgart, Germany.

About SPARETECH

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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