Market Performance Specialist
SiteMinder(1 month ago)
About this role
A Market Performance Specialist at SiteMinder acts as a trusted advisor to customers, focusing on helping them achieve their goals and maximize revenue through effective use of the company's hotel commerce platform. The role requires developing strong relationships over phone interactions, managing customer pipelines, and meeting key performance indicators related to revenue expansion and product adoption. Ideal candidates should possess a passion for customer success, excellent communication skills, and experience in customer-facing roles, preferably in the hotel industry or SaaS sector.
Required Skills
- Customer Success
- Revenue Maximization
- Customer Engagement
- Product Knowledge
- KPI Management
- Communication Skills
- Customer Experience
- Sales Experience
- Fast-Paced Environment
- Pipeline Management
+3 more
About SiteMinder
www.siteminder.comSiteMinder is a leading hotel commerce platform that empowers hotels to increase their revenue through innovative guest acquisition and revenue management solutions. The company offers a comprehensive suite of products, including a channel manager, booking engine, and PMS integrations, designed to streamline operations for independent hotels and multi-property groups. With a focus on enhancing visibility and demand, SiteMinder's services enable hotels to connect seamlessly with various distribution channels and optimize their booking process.