Customer Service Specialist - Ombudsman & Complaints Case Manager
Shell Energy Operations Pty Ltd
About this role
At Amber, the role involves being part of the disputes resolution team, specifically within the Ombudsman squad, ensuring customer complaints are handled efficiently and effectively. The position is focused on managing complaints, conducting investigations, and providing clear communication and resolutions to customers while working closely with various internal teams.
Skills
About Shell Energy Operations Pty Ltd
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About Shell Energy Operations Pty Ltd
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Shell Energy Operations Pty Ltd.
Salary
$95k – $127k
per year