Customer Education Manager (f/m/d)
Apaleo(2 months ago)
About this role
Apaleo is hiring a Customer Education Manager to design, build, and maintain scalable learning programs that help hoteliers, developers, and partners get the most value from the platform. The role focuses on enabling product adoption and customer success by turning complex product capabilities into clear, actionable learning journeys. The manager will work closely with cross-functional teams and drive initiatives that improve customer satisfaction and long-term engagement.
Required Skills
- Customer Education
- Learning Content
- Customer Academy
- Instructional Design
- Authoring Tools
- Project Management
- Data Analytics
- Stakeholder Collaboration
- Technical Translation
- Customer Focus
+1 more
About Apaleo
apaleo.comApaleo is an open, cloud-native property management platform for hotels and serviced apartments that combines a modern PMS with developer-friendly APIs. It enables operators to connect third‑party apps and build a best‑in‑class tech stack for reservations, distribution, revenue management, and guest services while keeping a single source of property data. Hotels and apartment businesses use Apaleo to streamline operations, enable innovation, and scale across multiple properties. The platform emphasizes openness, flexibility, and rapid integration to support modern hospitality workflows.
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