Customer Engagement Platforms Manager

Hazel Health(2 months ago)

RemoteFull TimeManager$105,000 - $124,000Customer Operations

About this role

The Customer Engagement Platforms Manager at Hazel Health will own the customer engagement platform and related data solutions to support the Customer Operations team. This cross-functional role focuses on enabling scalable systems, governance, and engagement programs while translating strategy into operational execution. The position is remote and is expected to grow into a team leadership role as the function expands.

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Required Skills

Gainsight Administration
Data Modeling
Integrations
Health Scoring
Lifecycle Design
Data Governance
Dashboards
Reporting
Documentation
Training Enablement

+8 more

Qualifications

Gainsight Administrator Certification

About Hazel Health

hazel.co

Hazel Health is a national K‑12 telehealth provider — described on their site as the nation’s #1 health care provider for K‑12 students — that partners with school districts to deliver high‑quality physical and mental health services. Their programs bring virtual care into the school day to support students through every stage of growing up and are positioned as proven to impact student success. Schools work with Hazel to expand access to care, reduce barriers to attendance, and integrate behavioral and primary health support into district services.

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