Customer Experience Associate

Garner Health(14 days ago)

RemoteFull TimeJunior$36,000 - $44,000Claims

About this role

Garner Health is a rapidly growing healthcare company that evaluates doctor performance and uses an incentive model to lower costs and improve care affordability. The Customer Experience Associate is a full-time, remote role on the Claims team supporting the company’s mission as it scales.

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Required Skills

Claims Evaluation
Customer Service
Phone Support
Chat Support
Email Support
Zendesk
G Suite
Communication
Detail Orientation
Process Improvement

+3 more

Qualifications

Bachelor's Degree Preferred

About Garner Health

getgarner.com

Garner Health is a healthcare analytics and benefits platform that helps employers and health plans reduce costs and improve employee engagement by embedding value‑based care into benefits programs. The company offers doctor quality analytics, provider performance measurement, referral optimization, and member navigation tools that surface high‑value clinicians and steer care toward better outcomes. Garner combines claims and clinical data with consumer‑facing engagement and employer dashboards to measure, manage, and act on clinical quality and spend. Employers choose Garner for its focus on value‑based care, actionable provider insights, and ability to drive engagement and savings across benefits.